The Samsung Galaxy Note 9 was launched earlier this year (August). However, since then there has been reports suggesting that the smartphone has a freezing issue in its camera app. Now, a moderator at Samsung seems to have responded mentioning that Samsung is working on a fix for the same issue and will be rolling it out soon. The issue was reported by users on both the 64GB storage and 512GB storage variants of the device.

One of the users on the Samsung Forum stated “I’ve noticed that on my note 9, that the camera freezes while taking pictures. It’s worse while shooting videos with a lot of lagging. I don’t know if anyone one else have experienced this,[sic].” This was followed by dozens of other users pointing out the same issue on their units as well.

Samsung has not yet committed to any time frames on the fix.