Free WiFi from Samsung for a Year!

The Samsung AlwaysOn offering provides Samsung Wi-Fi enabled smart devices, purchased since April 2010 in South Africa, with 1GB of free AlwaysOn Wi-Fi data per month for 12 months.

GET CONNECTED BY SIMPLY FOLLOWING THESE 4 EASY STEPS:

• What is the Samsung AlwaysOn Wi-Fi Offering?

Samsung’s partnership with AlwaysOn provides users of Samsung Wi-Fi enabled smart devices, purchased in South Africa after 1 April 2010, 1GIG of free AlwaysOn Wi-Fi data, every month for 12 months – per device owned.

• What information should I have handy to register for this offer?

You will need your IMEI number, this is your device’s unique serial number. This number can be found on the original packaging which you would have received when the device was purchased, or alternatively you can dial *#06# on your phone or on the back of the device.

• How do I register for this service?

1. Go to an AlwaysOn Wi-Fi hotspot location and log onto the AlwaysOn Wi-Fi network with your Samsung smart device.
2. On the AlwaysOn landing page under the menu option of “Free sites” click on “Samsung Registration”.
3. Enter in your personal details. Under ‘E-mail’ make sure you enter an email address you will have access to on your phone as you will need to confirm the email. You will also need to enter your IMEI here.
4. You will be given your account details and can now click login.
5. You have 10 minutes of access with these details to verify your email.
6. Access your email and click the verify link.
7. Your account is now created.
8. Your login details are now stored on your device.

• How can I retrieve my AlwaysOn account details if I have accidently deleted them from my phone?

1. You can retrieve your details from the registration mail that is sent to you when you register.
2. You will need to call the AlwaysOn Help desk on 0861 HOTSPOT (468 7768).
3. You can follow the same process you used for registration. The system will remember your device.

• If I do not use the 1GIG free AlwaysOn Wi-Fi data within a calendar month, will it roll over to the next month?

No, data is valid only for the month of use and does not roll over.

• Where can I find an AlwaysOn hotspot location, nearest to me?

Go to finder.alwayson.co.za to find the nearest hotspot to you.

• When will the service be officially available?

15 April 2013

• How do I download the AlwaysOn Application onto my Samsung smart device?

Go to the Google Play Store and search for “AlwaysOn”. Download and install this application onto your Samsung smart device. This App is only available for Android devices.
To Activate the app enter 16844 in the Id field and leave the Pin field blank.

• What is the eligibility of Samsung smart devices for this offering?

All Samsung smart devices purchased in the last 3 years (on or after 1 April 2010) are eligible for this offering.

• What should I do if I am unable to register even though my device was purchased within the last 3 years or when I receive a message stating that the device is not eligible?

Please provide your details in the form that will appear on the signup page if this happens or alternatively contact the AlwaysOn Help desk on 0861 HOTSPOT (468 7768).

• Can the free AlwaysOn Wi-Fi data be shared amongst different Samsung smart devices?

No, it cannot be shared amongst different Samsung smart devices as the account is locked to individual devices. Each Samsung device however, qualifies for its own free AlwaysOn Wi-Fi data account that will be credited with 1GIG of data every month.

• Can I use my existing AlwaysOn Wi-Fi account to register for the offer?

No, in order to be eligible you will have to register for a new account.

• If I deplete the 1GIG data allocation before the end of the month, can I purchase more?

Yes, you can simply purchase data from the AlwaysOn Wi-Fi portal at standard rates.

Terms & Conditions Apply