Telkom confirmed the dates when 1Mbps, 2Mbps and 4Mbps ADSL users will be upgraded to 2Mbps, 4Mbps and 10Mbps respectively
Telkom started to upgrade existing ADSL customers to higher line speeds on Monday 11 November 2013. 1Mbps, 2Mbps, and 4Mbps ADSL products are increased to 2Mbps, 4Mbps, and 10Mbps respectively. The delay in the 1Mbps upgrades are related to Telkom’s network freeze over the December 2013/January 2014 period.
The expected timeframe for each migration category is reflected in the table below.
| Existing Customer Service Speed | New Customer Service Speed | Effective Date |
| Up to 4,096 kbps/10,240 kbps | Up to 10,240 kbps | 11 November – 18 November 2013 |
| Up to 2,048 kbps | Up to 4,096 kbps | 18 November – 23 December 2013 |
| Up to 1,024 kbps | Up to 2,048 kbps | January 2014 – February 2014 |
