KFC ready to serve up South Africa’s most loved fried chicken


Dear KFC Lovers,

Following an announcement made by the government that restaurants can operate via delivery only, KFC will be back in action on the 2nd of May serving up South Africa’s most loved fried chicken. Delivery traditionally has been a small part of their business and as a start, they will open a limited number of restaurants. They are committed to continue working with landlords, suppliers and aggregators to increase their delivery footprint and open even more restaurants in the coming weeks. As they prepare their restaurants, they will have a phased roll-out starting from 2 May 2020. 

For now, they are going to make things easier for their customers, with a simplified menu. your favourite might not be available immediately but will be back in time.

As a brand, the well-being of their teams, partners and customers has always been, and remains, their highest priority. In addition to their regular stringent hygiene standards and protocols, they will also implement additional safety measures to ensure a safe working environment for everyone – aligned to government regulations and guidelines.

These additional measures include:

  • Face masks to be worn by all team members
  • Social distancing measures and regulations for all team members, aggregators and supply chain partners in their restaurants
  • Deep cleaning of all restaurants every night and multiple times during the day
  • Providing sanitizer spray and chux cloths for delivery riders to wipe down food bags on arrival at their restaurants
  • Team members to sanitize hands before and after each transaction with their aggregators
  • Temperature checks for all team members twice a day

Their supply chain and aggregator partners (Uber Eats & Mr Delivery) have made the same commitment; assuring us that they have their own, stringent measures in place to protect their team members and customers.

They will continue to work with Government to allow them to open their Drive-Thru’s to enable more South Africans to access the nation’s most loved chicken, whilst respecting contactless service and social distancing.

They are ready and excited to help restart the economy and feed South Africans the great tasting KFC that they have come to love for the past 49 years. Food security during this time is a reality for many South Africans. They will therefore continue to do their part and help make a difference in the communities in which they operate through their Add Hope initiative that has to date, provided over 1 million meals to those most affected by this pandemic.

And what would a great story be without a great ending? It’s official – they have downed their gloves and joined forces with their biggest competitors in a united front to feed the hungry by donating more food to vulnerable communities. More details to follow.

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