If you are up in the air about where you should shop this Black Friday or being someone’s Secret Santa stresses you out. OneDayOnly.co.za is doing everything they can to ensure that you need not look anywhere else.
This Black Friday and festive season will undoubtedly differ from 2020, just as 2020 differed from any previous year. Although it is tough to pinpoint exactly what shoppers will do during this crazy time, OneDayOnly.co.za can make exceptionally accurate predictions thanks to their customer surveys, which provides incredible user data. 2020 Black Friday also provided some essential key learnings and take outs that allowed the eCommerce team to go back and put plans into place to prepare for potential unwanted glitches.
Speaking about Black Friday and festive shopping plans, Laurian Venter, Sales and Marketing Director of OneDayOnly.co.za, said, “It’s not just products and categories that we’ve been working on in preparation for Black Friday. We have also integrated cloud-based solutions to relieve some of the daily load, which we believe will mitigate any risk of downtime. We’ve cleaned up our backend and purged any unnecessary loads. Our team has worked tirelessly to ensure a seamless user journey throughout our platform.”
Smooth sailing!
Venter added, “In terms of user experience, we’ve introduced new category tabs to make browsing easier, we’ve got a new customer-service centre set up for quicker information exchange around product and delivery queries, and we’ve expanded product searchability by introducing a new search tab on our clearance page.”
What was the takeout after surveying 50,000 regular shoppers?
Apparel & Footwear
One of the categories that stood out was footwear. Sneakerheads are gearing up to get their hands on their favourite brands this Black Friday and OneDayOnly.co.za is priming the site to ensure that they meet the exceptionally high demand. They’re working with local suppliers and the biggest brands out there to give customers up to 80% off in this category, so if your Secret Santa recipient loves to stride in style, it’s definitely one to keep on your radar.
Travel
Everyone’s a little tired of staycations…
According to the OneDayOnly.co.za Black Friday survey, shoppers are on the hunt for their next getaway. If you’re looking to leave something truly special under the tree this year for your significant other or even yourself, check out the deals on accommodation and all-inclusive holiday packages.
Tech
While some want to get away this year, some would rather stay in and enjoy some nice quiet (or loud) time alone with their console, PC, or entertainment system.
OneDayOnly.co.za has worked ‘round the clock’ to ensure they are stocked up on all the latest tech to spoil the geeks among us.
Christmas is coming
OneDayOnly.co.za has met with their elves, who are tinkering away, focusing on Christmas decorations, stocking fillers, and luxury goods in the first few weeks of December to help you with your Christmas preparations.
Don’t panic, your goods will be delivered in time!
Honouring delivery dates is incredibly important to OneDayOnly.co.za. to ensure they deliver a high level of quality, no matter how busy they get. They have shared their quality commitment with suppliers and secured comprehensive service level agreements to ensure deliveries as usual.
“Our team has formulated bespoke communication and ordering strategies with each supplier to minimize stumbling blocks. We’ve increased both our stock holding and that with each of our suppliers to speed up dispatch. Our internal warehouse team has been bolstered with additional (seasonal) staff to ensure quick transitions between receipt and dispatch, therefore reducing the time spent in the distribution centres.”
The OneDayOnly.co.za team is ready to make your Black Friday and Christmas shopping experience one to remember – all you need to do is visit the site or app – it’s one simple click away.
