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FNB

Overcoming reluctance to digital banking channels

Despite a 33% increase in the number of customers using the FNB Banking App, who earn less than R300 000 per annum, some customers in this segment are still reluctant to take advantage of digital banking channels due to certain barriers and misconceptions. Ryan Prozesky, CEO of Value Banking Solutions at FNB says, when engaging customers […]

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FNB launches Augmented Reality on its App

FNB continues to shape the future of banking by introducing Augmented Reality and FNB TV on the FNB Banking App. Launched this week, the eBucks Partner locator on the FNB App uses augmented reality technology to help customers find nearby eBucks retail partners, and FNB TV to help customers navigate banking easily with video clips […]

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Yolande Steyn

FNB Banking App wins global technology award

FNB was recognised for having the ‘Best Mobile System/Service Initiative’ for its innovative FNB Banking App during the Annual Banking Technology Awards 2016 held in London last week. The FNB Banking App demonstrated excellence and the best innovative tech approach worldwide in the Digital category for the use of mobile to provide services to clients […]

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FNB Launches nav›› – A digital financial GPS that puts you in control of your finances

nav››, the first of its kind digital tool that helps you navigate through your financial journey, simply and innovatively via the FNB Banking App has been launched! Simplifying a customer’s financial journey through new and agile technologies is essential in driving change in our disruptive eco-system.“nav›› is a simple and convenient tool which provides customers […]

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FNB clinches local and global awards for digital platforms

First National Bank (FNB) has been recognised for its Best Online Financial Services Platform 2016 at this year’s PriceCheck Tech & e-Commerce Awards. While the FNB Banking App was awarded the 2016 Best in Customer Experience Award at the international Bank Customer Experience (BCX) Summit held in Chicago, United States of America. Yolande Steyn, FNB […]

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FNB customers make R276 million savings from using mobile Vouchers & Coupons

FNB’s customers have made a cumulative saving of R276 million from the using discounts via the bank’s Vouchers & Coupons which are available on the FNB Banking App and redeemable electronically at various retailers. Johan Moolman, CEO of eBucks, says “There are different modes of payment that the bank has innovated over the years and […]

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