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How is social media in South Africa being used to engage with customers?

Social media has democratized the flow of information across society, ensuring that anyone with a connected device has a voice and access to an endless supply of content. Philip Cohen, General Manager, Digital Marketing at Absa has shared the following: “As a brand, we’ve embraced this shift and as opposed to simply having customer service […]

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Praekelt Group Founder and CEO Gustav Praekelt

Free Basics by Facebook expands internet access to millions of people in Africa

Free Basics Platform is now live – more than 60 new services are available across the 29 countries where Free Basic services are available, including 14 in Africa. Praekelt Foundation and Facebook announce a partnership that aims to accelerate the impact of Internet and more organisations to create services for the Free Basics Platform Facebook […]

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Taj Mahal Becomes The First Historical Monument To Enter The World Of Twitter!

Uttar Pradesh Chief Minister Akhilesh Yadav ticked off Independence Day on Saturday by unveiling the official Twitter account of the 17th century Taj Mahal. The Uttar Pradesh Tourism said the Taj had turned into the first historical monument on the planet to have its own Twitter account. Tourism industry sources in Agra said the Twitter […]

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Twitter Removes 140-Character Limit on Direct Messages

Twitter has confirmed that they have removed their 140-character limit on Wednesday for direct messages between users. However, the 140-character limit will still apply to your tweets. For the present, the progressions apply to Twitter clients with Android and Apple devices, online at or on the TweetDeck application. This will apply to rest of the […]

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Profile Background Images Taken Down By Twitter

Twitter has discreetly pulled the background picture from everybody’s profile on the Web version of Twitter! While the organization hasn’t formally reported the science or even any unreasonable purpose for this move, there is by all accounts a basic clarification for the majority of this. Strong sources suggest that the organization maybe perhaps need to […]

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Facebook opens first African office in Melrose Arch, Johannesburg

Facebook (NASDAQ:FB) ( has opened its first office in Africa to further the company’s commitment to help businesses connect with people and grow locally and regionally. Based in Melrose Arch, Johannesburg, Facebook’s newest business office will be headed by Ogilvy veteran, Nunu Ntshingila, the company’s new Head of Africa. Facebook is already an important part of […]

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Twitter now allows you to send DM’s to those that you don’t follow

Although this isn’t new, in October 2013 Twitter rolled out a test to allow anyone to directly message you even if the done follow you but a month later, this test died off. One would say that this new feature can either be a “blessing” or a “curse” simply because Twitter has made Direct messaging […]

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